Coronavirus Questions & Answers | Schoolies.com

2021 Covid-19 Questions & Answers

1. Will Schoolies be impacted by government restrictions?

There are currently no restrictions that have been put in place by the government over the dates of your Schoolies holiday that would stop you from checking into your Schoolies accommodation.

As long as there are no government restrictions in place for your destination or place of origin that would prevent you from checking into your Schoolies accommodation, you will be permitted to travel on your Schoolies holiday to celebrate graduation. All other restrictions such as social distancing will need to be adhered to during your stay.

2. Could Schoolies be cancelled?

Schoolies occurs whenever and wherever young people travel to celebrate the completion of Year 12. Some of the optional events and activities typically associated with Schoolies that may be organised by Schoolies.com, government agencies or other enterprises may be need to be withdrawn or adjusted to fit in with restrictions, however changes to these events or activities does not mean that your Schoolies holiday is cancelled.

As long as there are no government restrictions in place for your destination or place of origin that would prevent you from checking into your Schoolies accommodation, you will be permitted to travel on your Schoolies holiday to celebrate graduation. All other restrictions such as social distancing will need to be adhered to during your stay. These will be the same restrictions that apply to the general population at that time of travel.

3. Will Schoolies parties & events go ahead

At this stage the Schoolies.com team are still working towards providing optional parties and events that fit within current health advice.

Because of the uncertainty surrounding what directives will be in place at the time, the optional Schoolies.com party and event program will be finalised and communicated much closer to arrival and will be inline with health advice and restrictions at this time.

Some of the optional parties, events and activities typically associated with Schoolies that may be organised by Schoolies.com, government agencies or other enterprises may be need to be withdrawn or adjusted to fit in with restrictions, however changes to these events or activities does not mean that your Schoolies holiday is cancelled.

As long as there are no government restrictions in place for your destination or place of origin that would prevent you from checking into your Schoolies accommodation, you will be permitted to travel on your Schoolies holiday to celebrate graduation. All other restrictions such as social distancing will need to be adhered to during your stay. These will be the same restrictions that apply to the general population at that time of travel.

Please note that not all Schoolies destinations and dates have organised events.

4. What is the final payment deadline for Schoolies 2021 bookings?

Final payment dates are as follows:

  1. Week 1 - 21 September 2021
  2. Week 2 - 28 September 2021
  3. Week 3 – 5 October 2021

If final payment is not received in full by the due date, your booking will be cancelled and you will forfeit the non-refundable deposit plus any amendment fees and credit card charges paid in respect of the booking.

5. What happens if I cancel my Schoolies booking before the final payment deadline?

If you cancel your booking prior to the final payment deadline your deposit is non-refundable. If you have paid more than your deposit, all monies paid over and above your non-refundable deposit (excluding existing amendment fees and credit card charges if applicable), will be refunded.

For those travelling interstate, if your place of residence is currently in lockdown and you decide to cancel your booking prior to final payment, you will receive a full refund of monies paid over and above the non-refundable deposit (excluding existing amendment fees and credit card charges if applicable) and you will have the option to convert your non-refundable deposit to a credit voucher. The credit voucher must be applied for prior to the 2nd October and can be used in multiple ways including to reinstate your booking (subject to availability) at a later date. See question 8 for information on how to use your Credit Voucher.

6. What happens if I cancel my Schoolies booking after the final payment deadline?

If you choose to cancel your booking after the final payment deadline and there are no government restrictions that would prevent you from checking into your Schoolies accommodation you will forfeit the full cost of the booking excluding bonds.

7. What happens if Government Restrictions prevent me from checking into my Schoolies accommodation?

If Government restrictions are going to prevent you from checking-in to your Schoolies.com accommodation by the end of December of the year of travel, you will receive:

  • A full refund of monies paid over and above the non-refundable deposit (excluding existing amendment fees and credit card charges if applicable).
  • A Credit Voucher for the non-refundable deposit.

See question 8 for information on how to use your Credit Voucher.

Refunds will not be available if you are unable to check in due to testing positive to Covid, being in self isolation as a result of being in close contact with a Covid positive case or for not complying with government health requirements, including but not limited to, the requirement to be vaccinated. Please refer to your travel insurance in this instance.

Please note that no refund will be available for Schoolies Singlets within 45 days of travel even if Government Restrictions prevent you from checking in.

Refunds will not be available for the Schoolies Nation or Airlie Beach Festival if the event is withdrawn due to government restrictions. In this instance event tickets will be valid for attendance to a dedicated VIP 18+ section at a future Schoolies Nation event.

8. How can I use my Credit Voucher?

Credit Vouchers will be valid for 3 years. You can use your Credit Voucher in any of the ways listed below.

  • Pay a deposit for a new Schoolies booking within the next 3 years
  • Give it away to a sibling or friend who can use it to pay a deposit for a new Schoolies booking within the next 3 years
  • Sell it to someone and they can use it to pay a deposit for a new Schoolies booking within the next 3 years
  • From 01 Feb 2022 you will have the option to use your Credit Voucher to book selected domestic holiday accommodation. Travel must be booked and completed by 31 Jan 2023. Accommodation options and terms will be advised by 31 Jan 2022
  • Credit Vouchers can only be redeemed via these websites:
    a) Schoolies.com
    b) Leavers.com.au

9. What happens if Grade 12 Final Exams Dates change?

If exam dates are changed the Schoolies dates may be changed to reflect the new Exam dates. Your booking will be automatically updated to reflect the new dates. You will be contacted closer to the time if this is the case.

10. What happens if my Schoolies booking dates change?

From time to time we may need to change the dates for Schoolies. If the Schoolies dates are changed then your booking will be updated to reflect the new dates. You will be contacted closer to the time if this is the case.

11. What happens if my HSC Exam dates clash with my Schoolies booking?

The HSC exams have been delayed until November 9. A revised timetable was released by the NSW Educations Standards Authority (NESA) on 10 September.

An email has been sent to the organiser of your booking with further information on your options.

If your exam subjects do not clash with your Schoolies booking dates, then your dates remain unchanged. If your subjects do clash with your Schoolies accommodation booking, you will be able to request a later check in date.

For those travelling interstate, in addition to our peace of mind guarantee, if your place of residence is currently in lockdown and you decide to cancel your booking prior to final payment, you will receive a full refund of monies paid over and above the non-refundable deposit (excluding existing amendment fees and credit card charges if applicable) and you will have the option to convert your non-refundable deposit to a credit voucher. The credit voucher must be applied for prior to the 2nd of October 2021 and can be used in multiple ways including to reinstate your booking (subject to availability) at a later date

See question 8 for information on how to use your Credit Voucher.

12. What if I am unable to attend on the new Schoolies dates?

If the Schoolies dates are changed to a date later than the end of December and you are unable to attend on the new dates, the following will apply:

  • You will receive a refund of all monies paid over and above the non-refundable deposit (excluding existing amendment fees and credit card charges if applicable).
  • You will receive a Credit Voucher for the non-refundable deposit. See questions 8 for information on how to use your Credit Voucher.

Please also read in conjunction with the full Terms & Conditions.