Coronavirus Questions & Answers | Schoolies.com

Coronavirus Questions & Answers

1. Will Schoolies be impacted by government restrictions?

There are currently no restrictions that have been put in place by the government over the dates of your Schoolies holiday that would stop you from checking into your Schoolies accommodation.

As long as there are no government restrictions in place for your destination or place of origin that would prevent you from checking into your schoolies accommodation, you will be permitted to travel on your schoolies holiday to celebrate graduation. All other restrictions such as social distancing will need to be adhered to during your stay.

2. Could Schoolies be cancelled?

Schoolies occurs whenever and wherever young people travel to celebrate the completion of Year 12. Some of the optional events and activities typically associated with Schoolies that may be organised by Schoolies.com, government agencies or other enterprises may be need to be withdrawn or adjusted to fit in with restrictions, however changes to these events or activities does not mean that your schoolies holiday is cancelled.

As long as there are no government restrictions in place for your destination or place of origin that would prevent you from checking into your schoolies accommodation, you will be permitted to travel on your schoolies holiday to celebrate graduation. All other restrictions such as social distancing will need to be adhered to during your stay. These will be the same restrictions that apply to the general population at that time of travel.

3. What is the final payment deadline for Schoolies 2021 bookings?

Final payment dates are as follows:

  1. Week 1 - 21 September 2021
  2. Week 2 - 28 September 2021
  3. Week 3 – 5 October 2021

If final payment is not received in full by the due date, your booking will be cancelled and you will forfeit the non-refundable deposit plus any amendment fees and credit card charges paid in respect of the booking.

4. What happens if I cancel my Schoolies booking before the final payment deadline?

If you cancel your booking prior to the final payment deadline your deposit is non-refundable. If you have paid more than your deposit, all monies paid over and above your non-refundable deposit (excluding existing amendment fees and credit card charges if applicable), will be refunded.

5. What happens if I cancel my Schoolies booking after the final payment deadline?

If you choose to cancel your booking after the final payment deadline and there are no government restrictions that would prevent you from checking into your Schoolies accommodation you will forfeit the full cost of the booking excluding bonds.

6. What happens if Government Restrictions prevent me from checking into my Schoolies accommodation?

If Government restrictions are going to prevent you from checking-in to your Schoolies.com accommodation by the end of December of the year of travel, you will receive:

  • A full refund of monies paid over and above the non-refundable deposit (excluding existing amendment fees and credit card charges if applicable).
  • A Credit Voucher for the non-refundable deposit.

See questions 7 for information on how to use your Credit Voucher.

7. How can I use my Credit Voucher?

Credit Vouchers will be valid for 3 years. You can use your Credit Voucher in any of the ways listed below.

  • Make a new booking for Schoolies within the next 3 years
  • Give it away to a sibling or friend who can then book Schoolies within the next 3 years
  • Sell it to someone and they can book Schoolies within the next 3 years
  • Credit Vouchers can only be redeemed via these websites:
    a) Schoolies.com
    b) Leavers.com.au

8. What happens if Grade 12 Final Exams Dates change?

If exam dates are changed the Schoolies dates may be changed to reflect the new Exam dates. Your booking will be automatically updated to reflect the new dates. You will be contacted closer to the time if this is the case.

9. What happens if my Schoolies booking dates change?

From time to time we may need to change the dates for Schoolies. If the Schoolies dates are changed then your booking will be updated to reflect the new dates. You will be contacted closer to the time if this is the case.

10. What if I am unable to attend on the new Schoolies dates?

If the Schoolies dates are changed to a date later than the end of December and you are unable to attend on the new dates, the following will apply:

  • You will receive a refund of all monies paid over and above the non-refundable deposit (excluding existing amendment fees and credit card charges if applicable).
  • You will receive a Credit Voucher for the non-refundable deposit. See questions 7 for information on how to use your Credit Voucher.

Please also read in conjunction with the full Terms & Conditions.