Frequently Asked Questions

Imagine thousands of year 12 school leavers descending on a heap of locations all across the country to party, celebrate their freedom and have fun for seven straight days. Schoolies.com ensures that you have everything you need to have a kick-ass time with your friends. We will hook you up with the best Schoolies accommodation all over the country so you can celebrate your newfound freedom with some flair.

Schoolies.com is the Yoda of all things schoolies. With over 27 years of Schoolies accommodation and Schoolies party experience, we know what's good. Schoolies.com is the place to organise the week of your life, while still making sure that your safety is priority number one. We are the only instant online schoolies accommodation booking company in Australia.

The hub of all things Schoolies is at Queensland's Gold Coast and has been since the beginning of time. However, there is a destination out there to suit anyone's style. Thinking abroad? Why not jet off to Bali for a sweet week of island partying. For someone looking for a tad more chilled experience, why not try an escape to Byron Bay. Schoolies.com can hook you up where ever you want to celebrate.

Why shouldn't you! We are the only instant online schoolies accommodation booking company in Australia. Did we mention that? We specialise in creating awesome holiday experiences for school leavers from all over the country. We know what is important when it comes to booking schoolies accommodation, getting your travel all sweet and ensuring that your safety is the numero uno (that is number one in Spanish by the way). We make sure that security guards are placed at every accommodation location and that every Schoolie that books with us receives a building pass with photo ID, because we know you only want to party with your friends, and not someone who wasn't invited.

• Week 1  Saturday 17 November 2018 to Saturday 24 November 2018
• Week 2  Saturday 24 November 2018 to Saturday 1 December 2018
• Week 2  Sunday 25 November 2018 to Sunday 2 December 2018
• Week 3  Saturday 1 December 2018 to Saturday 8 December 2018

• Week 1  Saturday 16 November 2019 to Saturday 23 November 2019
• Week 2  Saturday 23 November 2019 to Saturday 30 November 2019
• Week 2  Sunday 24 November 2019 to Sunday 1 December 2019
• Week 3  Saturday 30 November 2019 to Saturday 7 December 2019

Booking Schoolies all starts here. It's your one stop shop for everything that you need for the week.

• Pick a destination
• Find accommodation that fits your style, group size and budget
• Book and pay online

It's that easy.
However, if you would like to talk to our lovely people in person give us a call at Schoolies HQ

All Schoolies.com guests receive the Official Schoolies.com Photo ID when they check in. Information on obtaining wristbands will be provided closer to the event. Schoolies Wristbands are not needed for all destinations or all dates.

To book your Schoolies holiday you will be required to pay $150 deposit to secure the room, then your roommates will have 7 days to pay their deposit - a small price to pay for the best week of your life, really.
*Byron Bay Schoolies will be required to pay a $200 deposit.

We will ask for this deposit when you go through the process of booking on Schoolies.com. You can either use Mastercard or Visa, if you haven't got one yourself; get Mum and Dad to lend a hand (permission here is a must). Did you know you can lock in a room with just 1 deposit, once you have paid your friends will have 7 days to login and pay theirs - Simple!

Using your booking number and password that is sent in the confirmation email you get when you first booked, all roommates can login to Schoolies.com and make their individual payments, using either BPay, Visa or Mastercard. When you pick the organiser of your group, we suggest someone that can crack the whip and make sure everyone has got their stuff in order. It will be the organizers' responsibility to kick their friends in the butt and ensure that all payments are received 60 days before you check in to your Schoolies accommodation.

Schoolies.com uses SSL for all credit card transactions. SSL is a secure method of transmitting information over the internet. Schoolies.com does not store any credit card information.

We need your payment 60 days out from your check in date, so mark that date in your diaries, phones and calendars this is one due date you do not want to forget about. You don't have to wait until 60 days before though! To help you budget for your upcoming Schoolies holiday, you can start making payments from the minute that you book. For all International Schoolies Packages to Bali or Fiji, final payment is required 120 days prior to travel.

You're booking will run the risk of being cancelled. Avoid this at all costs, as we don't want to dash your dreams of having the most awesome party week of your life.

Just grab your booking number and password and head over to the website and log in. Don't forget these two things - write them on your forehead if necessary.

Firstly, you will have to login to Schoolies.com to view your booking. There you will be able to change the following attributes of your booking:

• Change the name of a group member
• Change the email address or contact details of group members
• Cancel a group member
• Cancel rooms

This being said, we really do recommend however that you try and lock in a solid group from the outset to ensure there is minimal messing around, also to ensure that the organiser of your group doesn't go grey before the week starts.

When you're browsing the room descriptions you will be told the maximum capacity of that room. This must be followed at all times, due to fire and safely regulations. Anyone found cramming more people into their room than allowed will face eviction and loss of payment, which is 10 different types of not good!

Your Bond ensures that if you mess something up in your room it gets replaced. The Bond is $200 per person and you will be able to claim approximately 10 days after you check out, subject to the approval of the building manager. Best way to get this money back, don't be stupid, treat your Schoolies accommodation the same you would treat your Grandma's house.

Firstly, cancelling schoolies would be lame. Cancel before 60 days out and all you will lose is your deposit. Cancel 60 days or less before check in and no amount will be refunded. Fiji bookings if you cancel 120 days or less before check in then money paid will be forfeited. For leavers any money paid after final payment which is due 21 days after booking will not be refunded if you cancel. We understand that stuff does come up so please notify us via email as soon as you can.

Members of your group can cancel by logging into Schoolies.com, using their booking number and password. If you do have someone drop out of your group, this means that those remaining roommates will have to pay more per person. However if you find a replacement for your friend that bailed on you, all you need to do is change the name on the booking using the 'Replace' function. In this case deposits will be transferred to the new person.

Yes you can, just log into Schoolies.com using your booking number and password and edit your details.

This probably means that one of your roommates has dogged you and now you have to pay for their share of the booking. The cost of accommodation is on a per person rate, not per room. Simple fix, find someone else to fill their spot and change the details on the booking page. This will change the amount owing again.

Not good, unfortunately this means that full payment and deposit will not be refunded.

If there is still availability, you are able to move your booking to a different date. However, this will mean a $60 admin charge per person.

If there is still availability, you are able to move your booking to a different building. However, this will mean a $60 admin charge per person.

Each individual building will set house rules, by confirming your booking you have agreed to the house rules. These will be the rules that you will live by for the week of craziness that is Schoolies. Remember, these rules exist to protect you and not to step on your fun.

As a group organiser you are the boss. Your task is to make sure that everyone knows what's going on with payment, people and deadlines. You will also get the privilege of receiving all information regarding your booking first! Make no mistake there is a responsibility associated with this role, but once the week begins you have the ability to make people pay you back for your work, we're talking burgers, drinks and favours.

Schoolies can get a tad hectic, so taking out some Travel Insurance is highly recommended. This should also cover you if anything happens during the week, or on your travels to and from the destination, as well as any unforeseen events that would lead you to cancel your booking, such as an embarrassing stack that you're not really proud of.

You will receive all of your documents 2-3 weeks before your check in date. Just enough time to get pumped about what should be one of the best holidays you have ever had – and maybe ever have.

To claim your bond, please log into your booking 10 days after departure. Select the Bond Refund button and follow the prompts. Please note Bond Refunds WILL NOT be processed by telephone or email.

Head to www.schoolies.com/merchandise to add your Official Schoolies Singlet

Check in usually starts from 2pm however your check in time will be confirmed on your Travel Documents which we will issue to you 14 days prior to travel. Check in is at the onsite reception desk, except for Chevron Private Apartments. The special check-in arrangements for Chevron Private Apartments are described in the House Rules and your Travel Documents.

Depending on the building in which you choose your accommodation, you may be booking a privately owned apartment. The furniture and facilities of each apartment are not necessarily the same in all apartments, or the same as those depicted in images on the Schoolies.com website. You can choose the number of bedrooms when booking. You will be allocated an apartment that matches your booking criteria when you check in.